Privacy Policy

At Augment AI Labs ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, and contact information
• Account credentials and authentication information
• Payment and billing information
• Profile information and preferences

Usage Information

• Device information (device type, operating system, browser type)
• IP address and location data
• Usage patterns and interaction with our services
• Log data and analytics information

Content and Files

• Content you create, upload, or share through our services
• Photos, documents, and other files
• Communications and messages sent through our platforms

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Personalizing your experience and delivering relevant content
• Communicating with you about updates, security alerts, and support
• Analyzing usage patterns to improve functionality and user experience
• Detecting, preventing, and addressing security issues or fraud
• Complying with legal obligations and enforcing our terms
• Training and improving our AI models and algorithms

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and monitoring services
• Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Compliance with security best practices and standards

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data collection and marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at legal@augmentailabs.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.

8. Third-Party Links and Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

11. AI and Machine Learning

We use AI and machine learning technologies to improve our services. When we process your data using AI:

• We implement privacy-preserving techniques where appropriate
• We ensure human oversight for significant automated decisions
• We provide transparency about how AI affects your experience
• We allow you to opt out of certain AI-powered features

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: legal@augmentailabs.com
General Inquiries: contact@augmentailabs.com